Telemedicine appointments makes it simple and convenient for you to see your doctor from the comfort of your own home. Telemedicine is a consultation with your CPPFM provider through video conferencing. This allows our healthcare professionals to evaluate, diagnose, and treat patients at a distance using telecommunications technology from anywhere you are.

We are happy to see both new and established patients via telemedicine during our regular business hours. A telemedicine appointment will be billed exactly as in-office appointments without any additional fees. If you have any questions about telemedicine and how it works, please call our office for additional help.

Schedule a Telemedicine Appointment

During Business Hours

For Adults & Children
Monday-Friday: 8 AM – 5 PM

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After Hours

For Patients 18 Years & Younger
Monday-Friday: 5 PM – 9 PM
Saturday: 12 PM – 8 PM
Sunday: 10 AM – 6 PM

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Your Telemedicine Appointment

Instructions for Telemedicine Appointments During Business Hours

Call us at (512) 336-2777 to schedule an appointment or schedule an appointment on the Patient Portal.

During Business Hours:
– You will receive two notifications from us through Phreesia, our self check-in service. These notifications will either be through email or text, depending on your preferences.
– You must complete the self check-in from that notification.
– You must complete the Credit Card on File Agreement in the self check-in notification.
– You will receive a second notification 15 minutes before your appointment time, follow the prompts to meet with your provider.
– Please enter both your first and last name.
– Enable camera to enter the Virtual Waiting Room.

Before Your Telemedicine Appointment

To prepare for your Telemedicine Appointment, please:
View the Telemedicine Content Form
– Check your internet connection.
– Weigh yourself or your child (whomever is the patient)
– Check the patient’s temperature, heart rate or pulse, and respiratory rate. To do this, please count the heart rate and breaths per minute.
– Make sure you are in a quiet room. If your child is being seen, please prepare them for the visit in that the doctor may want to ask them questions and may need to look at certain areas on their body.
– Write down all of the medicines that the patient has taken recently.
– Write down all of the patient’s symptoms, including how long the symptoms have lasted and if they are getting better or worse.
– For our pediatric patients, please write down how their symptoms are affecting their eating, sleeping, and other activities. Are they drinking fluids? Are they playful? Are they consolable when upset or are they crying all of the time?
– Write down any questions you have so you don’t forget!
– Make sure that you have a flashlight handy in case your provider wants to look at the throat. Practice having your child open wide before the visit.

Telemedicine Compliance Notice